FAQ
The questions we actually get asked at the counter — indica versus sativa, what to buy, phone orders, payment, curbside, loyalty, clones and directions.
These are the questions we field most at the counter. If yours isn’t here, ask it — call 1.800.771.1851, email info@nativeflower.ca, or just come in. Ask us anything. We have time.
Two pages go deeper: deals for which discount needs which ID, and visit for directions and what walking in is actually like.
Indica, sativa, hybrid — what do the words mean?
They're traditional groupings, and they mean slightly different things depending on who you ask. We use them the way our customers do: rough shorthand for which cultivars suit which kind of evening.
Broadly — people reach for indica cultivars when nothing much is planned. Sativa cultivars get picked more often for daytime and for being around other humans. Hybrids sit somewhere between the two, and exactly where depends on that particular cultivar's lineage.
Treat all of it as the opening line of a conversation rather than a description of what any cultivar will do for you. What one person gets out of a jar is not what the next person gets, which is exactly why we'd rather talk than sell you a category.
Why do you say cultivar instead of strain?
Cultivar is the accurate word for a plant variety that was deliberately bred and selected, and it's what growers themselves use. Nothing about the plant changes with the name — if you've always called them strains, we know exactly what you mean.
What is your strongest or best cultivar?
We get asked this constantly and the honest answer is that it's the wrong question. Sorry.
What you experience comes out of the whole plant — the full mix of cannabinoids and terpenes — not one number on a label. The cultivar with the biggest figure is not automatically the best one, and it's very often not the one somebody comes back for.
So come at it backwards. Tell us what you've liked before, or just what you're hoping the evening looks like, and our budtenders will put a few options in front of you. Two minutes, and it beats any number on a jar.
How do I place an order?
Call 1.800.771.1851. Tell us what you want; our budtenders will answer whatever you throw at them and take the order. They'll tell you what it comes to and when it's ready.
We hold a phone order for 48 hours. After that it goes back on the shelf — somebody else has been eyeing it.
Is the online menu up to date?
Close — the flower menu is rebuilt from the till every day. What we can't promise is that a cultivar is still on the shelf when you arrive. Driving out for something specific? Call first and we'll put it aside, which beats finding out at the counter.
Can I order and pay online?
Nope. No cart on this site, no online payment. The site's job is to tell you what we've got; the buying happens in store or over the phone, with an actual person.
Do you offer curbside pickup?
Yes. Place a phone order, then call us from the parking lot when you land and we'll bring it out to the vehicle.
Do you deliver or ship?
No. We don't deliver and we don't ship cannabis. Curbside is as close as it gets — you still have to make the drive.
What payment do you take?
Cash. There are two ATMs in the store for when that news arrives at the counter.
How does the loyalty programme work?
You collect points on what you spend in store and put them towards anything we sell.
1 point for every $10 you spend, and 10 points is worth $1. Redeem whenever you like — no minimum, no card to lose, nothing to sign in to. Ask us to sign you up next time you're in; it takes about ten seconds.
Do I need ID?
Yes, every time. We're a 19+ store and we ask everybody, including people we went to school with.
Claiming a community discount? You'll need official photo identification for that too — a service ID, a veteran's card, a status card. The deals page says which goes with which.
Is there parking, and is the store accessible?
Customer parking on site with room for twelve to fifteen cars, and the store is wheelchair accessible.
Do you sell clones?
In season, yes. We grow them ourselves in living soil, from mother plants we selected — the clones page has the full story and last season's catalogue.
This year's season is done, and clones are back in the spring of 2027. Ask on your next visit, or call, and we'll tell you exactly where the season stands.
Where are you, exactly?
On Old Highway 2, Tyendinaga Mohawk Territory — between Belleville and Napanee, off the 401 at the Shannonville Road exit. Coming up from Picton or Prince Edward County, Highway 49 runs straight to us.
The visit page has drive times from Belleville, Napanee, Trenton, Kingston and Picton, plus what to bring.